I have nothing but positive things to say about this loft and our experience as a whole. Joana was out of town and we dealt directly with Filipa, who is absolutely amazing. She is professional, exceedingly helpful, and was always available with with a prompt response to our questions and requests. Also, upon arrival Joao showed us around the apartment and building and he gave us so much useful information and suggestions about where to go, what to see, and how to get around. The loft is GORGEOUS and well worth the money we paid. We were extremely comfortable during our stay with anything we might need, such as an iron/ironing board, bath and beach towels, dishes and pots, and espresso, provided for us. The location is great. It is easy to get to from the airport on public transportation, and is a very short walk to/from the metro station. Keep that in mind when leaving the station. We got a bit turned around when we first arrived and spent a while trying to find the right street. It is literally two blocks from the metro, so if you feel you are walking more than that you are probably going the wrong way. Other than that minor hiccup, our stay in this loft couldn’t have been better. I wouldn’t hesitate to book here on my next trip to Lisbon. Thank you Filipa, Joao, and Joana!